SMS & text messaging policy
If you give us your mobile number we may text you about your enquiry, your assessment or your project. Here is exactly what that means and how to stop it.
Consent
By providing your mobile number on our forms, by texting us, or by ticking the contact-consent box, you agree that Shieldroof Services may contact you by text message about your request. Consent to receive text messages is never a condition of purchasing any service from us.
What we send
Messages relate to your enquiry and your project: confirming a request, scheduling or rescheduling an assessment, arrival windows, questions about access, sending your report or proposal, and follow-up about work in progress. We do not send recurring marketing campaigns unless you have separately asked for them.
Frequency and cost
Message frequency varies with the stage of your project. Message and data rates may apply according to your mobile plan. Shieldroof Services does not charge for text messages.
How to stop
Reply STOP to any message to opt out, and you will receive one confirmation that no further messages will be sent. Reply HELP for assistance, or contact us on (619) 274-0997 or jorge@shieldroofservices.com. Opting out of texts does not opt you out of phone calls or email about an active project.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed in areas of poor coverage.
Your information
Mobile numbers collected for text messaging are used only as described here and in our privacy policy. We do not sell or share mobile numbers or consent data with third parties for their marketing purposes.
Last updated 27 July 2026. Questions about this policy: jorge@shieldroofservices.com or (619) 274-0997.